Guide to more savings and benefits
The discounts for the Medicare supplements insurance provides savings that can be used by customers to reinvest in additional coverage. The discount is up to 20% with combined household discounts which are, discount for more than one member of the household holds a policy is 14% and discount when a customer lives with one or more people is 6%.
The supplemental benefits are fit for client’s needs in cancer treatment, choice accident, dental, vision, hearing, hospital indemnity, lump sum cancer, lump sum heart attack, and stroke.
Letters mailed to Medicare Advantage customers
There are different versions of Benefits at a Glance (BAAG), letters regarding BAAG were sent out to Medicare Advantage customers which will help in conversation regarding AEP and support customer retention effort.
Version 1, which are 217 HMO and PPO plans and with no changes, were sent from October 15 to October 22, to 454,164 customers. It includes customer’s dental benefits that can assist them in locating a Cigna Healthcare DPPO or DHMO dentist in there are. 60 plans will include a sentence to call out supplemental benefits that will not be included in their plan in 2025.
Version 2, which are 46 select PPO plans and one HMO plan were sent on or before October 16, to 53,973 customers. It also customers they do not have to do anything to keep their current plan but still providing information for the Plan Change team in case they want to change. It also explains the difference between the HMO and HMO-POS plan.
Version 3, which are 11 PPO plans that will not be renewed in 2025, were sent on October 14, to 4,692 customers. It also acknowledges the customer recently receive a notice informing their plan will not renew in 2025. Also explains difference between HMO and HMO-POS plan and offers the URL to locate in-network providers.
Have Questions? and want to read more about the changes Guide your Medicare clients to more savings and benefits and Benefits at a Glance letters mailed to MA customers for more details.
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