The Terms and Conditions were last updated on December 29, 2023
1. Introduction
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Binding
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
4. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
9. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
10. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our content will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to 500. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
11. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.
12. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of United States.
13. Assignment
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
14. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
15. Indemnification
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
16. Waiver
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
17. Language
These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.
18. Entire agreement
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Total Benefit Solutions Inc in relation to your use of this website.
19. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
20. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of United States. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of United States. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
21. Contact information
This website is owned and operated by Total Benefit Solutions Inc.
You may contact us regarding these Terms and Conditions through our contact page.
22. Download
You can also download our Terms and Conditions as a PDF.
SMS Terms & Conditions (Microsoft Teams SMS)
Effective Date: [Insert Date]
Company Name: [Your Company Name]
Contact: [Phone] | [Email] | [Website]
1. Program Description
By opting in to receive SMS text messages from Total Benefit Solutions Inc, you agree to receive conversational messages related to:
- Customer service communications
- Appointment reminders
- Account notifications / follow-ups
- General business communications
These messages are intended to facilitate direct communication between you and our team via Microsoft Teams SMS.
2. Consent to Receive Messages
By providing your mobile number and opting in, you expressly consent to receive SMS messages from Total Benefit Solutions Inc.
- Consent is not a condition of purchase
- You may opt out at any time by replying STOP or by contacting us by telephone at (215)355-2121.
(This aligns with TCPA consent requirements) [ignitesms.com]
3. Message Frequency (Text Cadence)
Message frequency will vary depending on your interaction with us, but you can generally expect:
- 1–5 messages per conversation/thread
- Additional messages only when necessary to respond or follow up
(Compliance guidance requires you to disclose expected frequency clearly) [messageiq.io]
4. Message & Data Rates
Standard message and data rates may apply based on your mobile carrier and plan.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time. Text STOP to unsubscribe from messages from Total Benefit Solutions Inc No further messages will be sent. Reply HELP for assistance.
To stop receiving messages:
Reply STOP to any message
After opting out:
- You will receive a confirmation message
- You will no longer receive SMS messages unless you re-subscribe
(Providing STOP opt-out is a required element of compliance) [ritelephone.com]
6. Help & Customer Support
For assistance:
- Reply HELP to any message
- Contact us at:
- Email: [Insert Email]
- Phone: [Insert Phone]
(HELP instructions are required for carrier compliance) [ritelephone.com]
7. Data Privacy
We respect your privacy:
- Your phone number will only be used for SMS communications with[Company Name]
- We do not sell or share your opt-in data for marketing purposes
- Data may be shared with service providers solely to support message delivery
(Privacy disclosures are required elements of SMS policies) [ritelephone.com]
8. Carriers Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
9. Eligibility
You must be:
- At least 18 years old, or
- Authorized to use the mobile number provided
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of SMS communications constitutes acceptance of any updates.
11. Contact Information
[Company Name]
[Company Address]
[Email]
[Phone]
Microsoft Teams SMS Approval)
Add this short version to your opt-in form or first message:
“By providing your number, you agree to receive SMS messages from Total Benefit Solutions, KInc. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
SMS Terms & Conditions
Total Benefit Solutions, Inc.
Effective Date: June 1st 2026
1. Program Description
By opting in to receive SMS text messages from Total Benefit Solutions, Inc. (“TBS”), you agree to receive conversational and informational text messages related to:
- Employee benefits and insurance services
- Medicare-related communications (education, plan information, and service support)
- Enrollment assistance and status updates
- Appointment scheduling and reminders
- Customer service responses and follow-ups
These messages are designed to support ongoing communication between you and our licensed representatives via Microsoft Teams SMS.
2. Consent to Receive SMS Messages
By providing your mobile phone number and opting in, you provide express consent to receive SMS messages from TBS.
- Consent is not required as a condition of purchasing any goods or services
- Message consent may be withdrawn at any time
(This aligns with TCPA consent requirements for transparency and opt-in) [ignitesms.com]
3. Medicare Compliance Notice
Total Benefit Solutions, Inc. is a licensed insurance agency.
- SMS communications may include Medicare-related educational information and service communications
- Messages are not a solicitation of specific Medicare Advantage or Part D plans unless you have expressly requested such information
- TBS does not use SMS to enroll individuals in Medicare plans
- All enrollment discussions and applications will occur through compliant, approved channels with a licensed agent
⚠️ Important:
- We do not offer every plan available in your area
- Any information provided via SMS is limited and for general informational purposes
- For a complete list of available plans, please contact Medicare.gov or call 1-800-MEDICARE
4. Message Frequency (Text Cadence)
Message frequency will vary based on your interactions with TBS, but generally includes:
1–5 messages per engagement (e.g., inquiry, enrollment assistance, follow-up)
Additional responses only as needed to support your request
(Disclosure of message frequency is a required compliance element) [messageiq.io]
5. Message & Data Rates
Standard message and data rates may apply depending on your wireless carrier and plan.
6. Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving messages:
- Reply STOP to any message
After opting out:
- You will receive a one-time confirmation message
- You will no longer receive SMS communications unless you re-subscribe
(STOP opt-out instructions are required for compliance) [ritelephone.com]
7. Help & Support
For assistance:
- Reply HELP to any message
- Contact us directly:
- Phone: (215) 355-2121
- Website: www.totalbenefits.net
(HELP instructions must be provided for carrier compliance) [ritelephone.com]
8. Privacy & Data Use
Your information is handled with care and in accordance with applicable regulations.
- Your phone number is used solely for communication with TBS
- We do not sell or share your SMS opt-in data with third parties for marketing purposes
- Information may be shared only with trusted service providers required to deliver SMS functionality
- SMS communications may contain limited personal information where necessary for service delivery
9. No Marketing Condition / No Obligation
- Opting into SMS does not create any obligation to purchase insurance products
- SMS communications are primarily service-based and may include general educational information
- Marketing messages, where applicable, will only be sent with proper consent
10. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
11. Eligibility
You confirm that:
- You are the authorized user of the mobile number provided
- You are at least 18 years of age or have appropriate authorization
12. Changes to Terms
TBS reserves the right to update these Terms & Conditions at any time. Continued use of SMS services constitutes acceptance of any revised terms.
13. Contact Information
Total Benefit Solutions, Inc.
Phone: (215) 355-2121
Website: www.totalbenefits.net
✅ Required Short Disclosure (for Forms / First Message)
Use this for your Teams SMS registration and opt-in forms:
“By providing your number, you agree to receive SMS messages from Total Benefit Solutions, Inc. related to benefits, Medicare education, and enrollment support. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”