The Total Benefit Solutions, Inc team is here to help and support our clients. We are a group of dedicated professionals with the experience, skills and expertise to advocate for you be it during enrollment, renewal or resolving an issue with a claim or an invoice. We are here for YOU!

Edward MacConnell, CBC, CHRS
Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!
ED MacConnell
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Kathleen MacConnell
VP/Director of Finance and Accounting
Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions. She too learned the business by advocating for her child.
'We work for YOUR benefit"
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Jacqueline M
Benefit Specialist: Group Health & Benefits
Jacqueline has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with the managers and employees of our "key account clients" who typically have a larger group of employees. Jackie is married to her husband Sean and they have 3 children at home!
Taking the FITS out of your benefits!
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Maureen M
Benefit Specialist: Senior Benefits/Medicare
Maureen helps our clients who are transitioning into Medicare with supplements and ancillary coverage such as hearing, vision and dental plans. Additionally she works closely with them during the annual open enrollment period. Maureen has been doing Medicare supplements and prescription drug plans for over 12 years! Maureen is married to her husband John with 2 children,.
"We Work for Your Benefits!
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Jennifer D
Benefit Specialist: Small Group Health & Benefits
Jennifer is an expert in the small group field and also helping transition employees off groups onto plans of their own! Jennifer has been with us since 2017 and is also fluent in Spanish. Jennifer is currently attending Thomas Jefferson University studying healthcare administration. She has a toddler son at home.
If you think you can, or you can't, you are right!
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Cayla W
Administrative Support Specialist
Cayla is the smiling face at our front desk who joined our team in 2022 to help support our benefit specialist CSR team and deliver better service to all of our clients! Cayla is the person to most likely answer your call and will make sure you get to the right person at the right time!
Patty K
Benefit Specialist: Individual and ACA Benefits
Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2020. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team! She's an expert on exchange enrollments especially Pennie and get Covered NJ health insurance exchanges.
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Stephanie S
Group Account Manager
Stephanie came to Total Benefit Solutions, Inc in 2021 through our acquisition of Tower Group Benefits of Voorhees NJ. Stephanie is an expert on medium to large group health insurance plans in over 6 states with over 20 years of experience!
Edward J
IT Support
Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from multiple remote locations.
Samantha S
Commissions Analyst
Samantha joined the team in 2019 and continues to keep our commissions in and out in order! She's a whiz at excel spreadsheets. Samantha graduated Magna Cum Laude from San Diego State.
Sasha K
Administrative Assistant/Document Specialist
Sasha is our newest team member. She helps support the team where needed and she is fluent in the Russian and Ukrainian languages so she is our on site interpreter when necessary!
Joe S
Maintenance Manager
Joe keeps our office clean and safe for our staff and visitors.