Meet Your Benefit Team

Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!

Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions. She too learned the business by advocating for her child.

Stephanie came to Total Benefit Solutions, Inc in 2021 through our acquisition of Tower Group Benefits of Voorhees NJ. Stephanie is an expert on medium to large group health insurance plans in over 6 states with over 20 years of experience!

Loramei's smiling face is always at the front door ready to welcome and greet everyone who visits or calls our Total Benefit Solutions Inc headquarters in Feasterville, PA!

"Jackie "has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with our senior clients most of who are on Medicare. But with 5 years of experience in group benefits she understands the relation between Medicare and employer insurance plans. Jackie is married to her husband Sean and they have 3 children at home!

Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2019. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team! She's an expert on exchange enrollments especially Pennie and get Covered NJ health insurance exchanges.

Mirasol is a dynamic professional with over 2 years of experience in assisting clients with quotes and rates, and providing invaluable support to our team. She excels in navigating PENNIE Health, Get Covered New Jersey, and healthcare.gov enrollments, ensuring seamless processes for our clients. Mirasol's expertise extends to vision, dental, short-term medical, and global health plans, making her a versatile asset. Fluent in Tagalog, she bridges communication gaps and delivers exceptional service with a personal touch.

Meet our exceptional receptionist, Fiona . Fluent in multiple languages, Fiona is dedicated to providing a warm and welcoming experience for all our visitors. Whether you're here for a meeting, need assistance, or have any inquiries, she's is here to help with a friendly smile and unparalleled professionalism. Their multilingual skills ensure clear and effective communication, making every interaction smooth and pleasant. At Total Benefit Solutions, Inc, we pride ourselves on our commitment to excellent service, and Fiona embodies this commitment every day. We look forward to assisting you!

Michele brings a wealth of experience to Total Benefit Solutions, having spent years in both the group health the Medicare health insurance industry. Her expertise spans across group and individual Medicare plans, PDP RX cards, and much more. Since joining our team in 2025, Michele has been a valuable asset, leveraging her extensive knowledge to provide exceptional service and support to our clients.

Many years of managing multiple locations in the hospitality business have prepared Jennifer for the tough job of keeping our finances in order!

Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from multiple remote locations.