A number of clients have asked us about network pharmacy changes from IBC because they have been having issues filling prescriptions.


We asked for clarification and we were able to find out that the changes only affect members who are on the following:

  • On the Proactive Suite of plans
  • On the Silver Suite of plans
  • On the Bronze Suite of plans.

We were directed to this link which was provided to providers.

You may also find this link helpful.

Simply if you are on one of the plans, or enroll on one, Rite Aid and Walgreens pharmacies are not in the network of participating pharmacies. As always please feel free to contact your Total Benefit Solutions account representative at (215)355-2121 if you have any further questions or concerns.