DOL Settlements Prompt Life Insurance Carriers to Adopt Claim Reforms

Recent settlements between the Department of Labor (DOL) and major life insurance carriers have brought attention to the denial of claims due to missing evidence of insurability (EOI). These agreements spotlight the potential liabilities faced by carriers and employers even after collecting employee premiums for coverage. Employers commonly offer basic life insurance coverage without charge, while employees can purchase additional coverage through payroll deductions. Approval for supplemental coverage often depends on carriers accepting evidence of insurability (EOI) submitted by the insured individual. DOL Investigations: The DOL’s investigations revealed that carriers, such as Prudential and United, consistently denied claims for missing EOIs despite collecting premiums. Employers, tasked with collecting EOIs and… Read More

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