Pennie understands that many Pennsylvanians have been impacted recently due to the increase of COVID-19 cases. Because of this, we would like to offer Pennie customers a Special Enrollment Period (SEP) if they experienced any of the following:

  • The customer, or a member of their household, tested positive for COVID-19 within the fifteen (15) days prior to, and including, the January 15, 2022 open enrollment deadline.
  • The location where the customer accesses services necessary to enroll, such as a public library or a community center with internet access, was closed due to COVID-19 within the fifteen (15) days prior to, and including, the January 15, 2022 open enrollment deadline.
  • The customer could not meet with an assister or broker due to COVID-19 within the fifteen days (15) days prior to, and including, the January 15, 2022 open enrollment deadline.


 To request the Special Enrollment Period, customers should:

  1. Call Pennie Customer Service (1-844-844-8040) ​​​​​by January 31, 2022 to request the SEP; or
  2. Complete and submit, either on their own or through a Pennie-certified broker or assister, a signed 2022 COVID-19 SEP Attestation form.

Please note: plan shopping must be completed no later than January 31, 2022. Please contact your health insurance specialists at Total Benefit Solutions, Inc if you have any further questions (215)355-2121