Total Benefit Solutions received the following announcement from Horizon BCBSNJ regarding Small Group January Renewal Billing. We have included the announcement below from Horizon.
Please be advised that due to required systemic changes necessary to accommodate modifications mandated by the Affordable Care Act (ACA), there will be a delay in the generation and mailing of Small Group bills for January Renewals. During the delay, you and the customer will not be able to view the statement for that bill period in Member Maintenance. In addition, the Horizon Blue Cross Blue Shield of New Jersey voice response system may quote a lower balance than the actual premium. The bills will be delayed approximately by 2 to 3 weeks.
If you have any questions, please contact Accounts Receivable Customer Service at 1-800-225-1955. Thank you for your patience and understanding.