Clients renewing in December, November 12 is the deadline to complete the enrollments, after this the enrollment will still be accepted but there will be delays with the member ID cards. Which includes small and large groups whether they are fully insured, self-funded clients, with both active and passive renewals. When enrolling later than November 12 after receiving completed enrollment the ID cards will be mailed after ten business days. To access new member ID number online it will take six business days after receiving complete enrollment.

Clients renewing in January, Because of the anticipated volume of enrollment changes and new enrollments which adds additional processing time the deadline is a bit different. Deadlines depend on the group sizes, for fully insured medium and large groups (51-999 customers) December 2 is the deadline, for small groups (2-50 customers) December 10 is the deadline, and for self-funded customers the deadline would be on December 12.

Meeting the deadline will allow each application to be handled thoroughly and help, minimize errors and will also prevent delays on receiving ID cards by the new year. Changes and adjustments to enrollment for renewing customers that are made after the deadline might result in a second set of ID cards.

Have Questions? and want to read more about the changes? Enrollment deadlines for December and January renewals for more details.


We are dedicated to providing exceptional service, so please do not hesitate to contact our dedicated Total Benefit Solutions health insurance specialists at (215)-355-2121 or fill out the contact form below. We are available to answer any questions or address any concerns you may have.