Our Team

The Total Benefit Solutions team is a dedicated group of professionals. We are trained, certified, licensed, experienced and ready for your call. Our purpose is to serve you, our client and not any insurance company or government agency. Our focus is on health insurance and benefits. We are here for you throughout the year including pre-renewal, renewal and post enrollment services. We take the job of securing coverage for you, your family or your employees seriously. Our advice is thorough and impartial and we always advocate for our clients.


Edward MacConnell, CBC, CHRS
President
Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!
View My Profile
Kathleen MacConnell
VP/Director of Finance and Accounting
Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions.
'We work for YOUR benefit"
Favorite Quote
Jacqueline O
Benefit Specialist: Group Health & Benefits
Jackie has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with the managers and employees of our "key account clients" who typically have a larger group of employees.
Taking the FITS out of your benefits!
Favorite Quote
Maureen M
Benefit Specialist: Senior Benefits/Medicare
Maureen helps our clients who are transitioning into Medicare with supplements and ancillary coverage such as hearing, vision and dental plans. Additionally she works cloesely with them during the annual open enrollmenmt period.
"We Work for Your Benefits!
Favorite Quote
Jennifer D
Benefit Specialist: Group Health & Benefits
Jennifer is an expert in the small group field and also helping transition employees off groups onto plans of their own!
If you think you can, or you can't, you are right!
Favorite Quote
Kimberly L
Client Outreach Specialist
Kimberly is our outreach and social media guru. She's been with our firm since 2008!
Solving the Benefits Puzzle
Favorite Quote
Patty K
Individual Benefit Specialist
Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2020. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team!
Kristen D
Administrative Specialist
Kristen first joined our team in 2017 and recently came back to Total Benefit Solutions, Inc to help support our benefit specialist team and deliver better service to all of our clients!
Edward M
IT Support
Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from remote locations.

Prodigy Learning Center

lquote"Hi Ed, I just wanted to let you know how great Rochelle has been with our insurance issues. She has been so helpful to me. I don’t know if people take the time to tell you when your staff is doing a great job, but I wanted to let you know. She is great!! Thanks. "

Christine Viteo, R.N. Executive Director,  Prodigy Learning Center Philadelphia.Rquote


Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:47:16-05:00


I just wanted to let you know how great Rochelle has been with our insurance issues.

Art 4 Business

lquote"Since Ed and his team at started handling our account, we have saved money each year, and help is only a quick phone call away."

 

Heather Gibson, COO,  Art 4 Business Inc

Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-19T09:46:49-05:00
Since Ed and his team at started handling our account, we have saved money each year

Kris Kreisher

lquoteWe are very happy with George's plan - do we need to do anything to renew? Thank you very much for all your help!! I am so glad I found you a couple of years ago!!!! 🙂     Rquote


-Kris Kreisher

Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-26T18:37:55-05:00
I am so glad I found you a couple years ago!!!! 🙂

Riverside Physical Therapy

lquoteI strongly recommend the team at Total Benefit Solutions Inc. for handling your health insurance and benefits. I’d never switch!

Joe Tomasetti, President Riverside Physical Therapy Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:43:27-05:00
I strongly recommend the team at Total Benefit Solutions Inc. for handling your health insurance and benefits. I’d never switch! Joe Tomasetti, President Riverside Physical Therapy

Netstride Internet Solutions

lquoteThe daunting landscape of health insurance is difficult for any business owner or individual to navigate. Ed and his team make the process really easy. We’ve been with Total Benefit Solutions Inc. for many years, and we recently decided to switch our plans. Both Ed and Amber spent time walking us through the various options, including the pros and cons of each plan and answered countless questions. Their patient guidance allowed us to pick a plan that we feel best meets the needs of our business and employees.

Gregory Tarallo, President  Netstride Internet SolutionsRquote

 

Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-25T18:31:43-05:00

 

Their patient guidance allowed us to pick a plan that we feel best meets the needs of our business and employees.

BKZ Contractors Inc.

lquoteI found out the hard way what having the wrong coverage can truly cost. Even though I had insurance I found out later that my child’s birth was not covered and I had to pay 100% of the costs. After that I found the guys at EMA (Total Benefit Solutions Inc.) and Ed found me a plan that was not only better, the premiums were lower as well. Thanks again!

Brian Zeldes, President BKZ Contractors Inc.Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
5
2015-01-26T10:02:52-05:00
I found out the hard way what having the wrong coverage can truly cost. Even though I had insurance I found out later that my child’s birth was not covered and I had to pay 100% of the costs. After that I found the guys at EMA (Total Benefit Solutions Inc.) and Ed found me a plan that was not only better, the premiums were lower as well. Thanks again! Brian Zeldes, President BKZ Contractors Inc.


I was completely lost when looking for new health insurance. I called several brokers, and none would take the time to explain everything to me. (They )took the time and explained everything to me and answered every question I asked, without sounding annoyed. I am so grateful for the amazing service! I highly recommend Total Benefit Solutions, Inc! -Ariel M.

Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:43:15-04:00
I was completely lost when looking for new health insurance. I called several brokers, and none would take the time to explain everything to me. (They )took the time and explained everything to me and answered every question I asked, without sounding annoyed. I am so grateful for the amazing service! I highly recommend Total Benefit Solutions, Inc! -Ariel M.

Craven Moore

Extremely helpful professionals. Very fast in responding and taking the time to answer all of our questions when our small company decided to offer a new health benefits plan. Highly recommended for companies struggling with health insurance costs and trying to figure everything out. They made it easy to understand, choose and get up and running. -Craven Moore 

Total Benefit Solutions Inc Health Insurance and Benefits
5
2019-01-07T12:08:06-05:00
Extremely helpful professionals. Very fast in responding and taking the time to answer all of our questions when our small company decided to offer a new health benefits plan. Highly recommended for companies struggling with health insurance costs and trying to figure everything out. They made it easy to understand, choose and get up and running. -Craven Moore 

Amy H

lquoteIf you two were in front of me I’d hug you right now.  Now I have more money in my checking account than I thought!  AWESOME!

Amy H- Individual Client on the healthcare.gov marketplaceRquote

 

 
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:32:14-05:00
"If you guys were here I'd hug you!"

Pete’s Clown House Luncheonette

lquoteEd MacConnell and his team make me feel like I’m their only customer! Whenever I need help they’re ready, willing and able. It makes it easier to focus more on keeping my restaurant profitable and smooth.

Ron Bordone-PresidentRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:44:33-05:00
Ed MacConnell and his team make me feel like I’m their only customer! Whenever I need help they’re ready, willing and able. It makes it easier to focus more on keeping my restaurant profitable and smooth. Ron Bordone-President




"Kim went above and beyond in helping find a new individual medical insurance plan for me. We met in person to go over all the questions I had about the different types of plans and how they worked. I felt really taken care of."


-Margaret F.



Total Benefit Solutions Inc Health Insurance and Benefits
2018-07-31T12:50:58-04:00
"Kim went above and beyond in helping find a new individual medical insurance plan for me. We met in person to go over all the questions I had about the different types of plans and how they worked. I felt really taken care of." -Margaret F.

Stephen Forbus

lquoteEd, thanks for helping me solve the ACA puzzle. After multiple problems with the site and with the operators, you got me a bigger savings than I was able to get on my own, and saved me over $2,250! Thank you!

Stephen ForbusRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:23:16-05:00
Ed, thanks for helping me solve the ACA puzzle. After multiple problems with the site and with the operators, you got me a bigger savings than I was able to get on my own, and saved me over $2,250! Thank you! Stephen Forbus

Grossman Public Relations

lquoteAs the principal in a small firm, nothing can drain me of productive time then handling our insurance renewal each year. But since 2002 we have worked closely with the (Total Benefit Solutions Inc.) who have brought a dedication to the task I had not previously seen. In fact, because of following your advice, I was able to get the top notch specialty medical care I required, where I wanted it and when I needed it most. I can’t thank you enough!

Lou Grossman-PresidentRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:49:33-05:00
As the principal in a small firm, nothing can drain me of productive time then handling our insurance renewal each year. But since 2002 we have worked closely with the (Total Benefit Solutions Inc.) who have brought a dedication to the task I had not previously seen. In fact, because of following your advice, I was able to get the top notch specialty medical care I required, where I wanted it and when I needed it most. I can’t thank you enough! Lou Grossman-President

S&S Sign Company

lquoteI just received a refund check today from Aetna for our Hailey’s emergency claim. Thank you and your staff for all your help in getting this matter resolved, otherwise I may have just given up!

Gina Seibel, Vice President S&S Signs Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:26:57-05:00
I just received a refund check today from Aetna for our Hailey’s emergency claim. Thank you and your staff for all your help in getting this matter resolved, otherwise I may have just given up! Gina Seibel, Vice President S&S Signs

American Dream Financing

lquoteI have worked with Ed and (Total Benefit Solutions) EMA Benefits many times in the past. Ed and his office staff give GREAT service and always provide great rates. I have also referred many friends and family to Ed and EMA and those referrals were always taken care of and happy after they signed up. If your ever looking for insurance, think of them!

Brett Stern, Principal-American Dream FinancingRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:54-05:00
I have worked with Ed and (Total Benefit Solutions) EMA Benefits many times in the past. Ed and his office staff give GREAT service and always provide great rates. I have also referred many friends and family to Ed and EMA and those referrals were always taken care of and happy after they signed up. If your ever looking for insurance, think of them! Brett Stern, Principal-American Dream Financing

Solomon Bread & Rolls/Kaplan’s Bakery

lquoteI have been using Ed MacConnell & EMA Group Inc  (Total Benefit Solutions Inc.) as my insurance brokers for over 20 years. I would never think of going anywhere else!

Jeff Solomon-PresidentRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:35:50-05:00
I have been using Ed MacConnell & EMA Group Inc  (Total Benefit Solutions Inc.) as my insurance brokers for over 20 years. I would never think of going anywhere else! Jeff Solomon-President

Media Components

lquoteEd MacConnell always strives to go one step ahead of the competition by providing superb customer service at his firm. His personality and friendly approach to all challenges make him stand out from other Insurance Brokers. Ed is a true networking guru and community benefactor and I would recommend his services to all of my friends and colleagues.”

Denis Sinelkov-President Media Components

Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T21:02:49-05:00
I would recommend his services to all of my friends and colleagues

Dr Franklin Strong

lquote-grn

Thank you for you great assistance and explanations through this insurance maze for Nancy and I….click here to read the letter from Dr StrongRquote-grn
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:53:00-05:00
Thank you for you great assistance and explanations through this insurance maze for Nancy and I….click here to read the letter from Dr Strong

J



Jennifer helped me figure out the best options and made the whole process easy and effortless. Thank you!


-Orly Z

Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:11:24-05:00
J Jennifer helped me figure out the best options and made the whole process easy and effortless. Thank you! -Orly Z

Greenwood Financial Services

lquote-grnI use Ed MacConnell for my company's health insurance needs and for my group short term disability policies. He is a true expert and has saved me large sums of money on my premiums!

Rquote-grn
-Bob Lankin, Branch Manager at Greenwood Financial Services of Raymond James Financial
Total Benefit Solutions Inc Health Insurance and Benefits
4
2015-02-27T13:37:43-05:00
I use Ed MacConnell for my company's health insurance needs and for my group short term disability policies. He is a true expert and has saved me large sums of money on my premiums! -Bob Lankin, Branch Manager at Greenwood Financial Services of Raymond James Financial

Paige Wolf Media & Public Relations



 

Ed and his team put up with all my health insurance panic and drama! In this crazy world of health insurance mania, it's helpful to have someone to put things into perspective - and find you coverage you can live with.  

Paige Wolf, President Paige Wolf Media and Public Relations

 

Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:25:42-05:00

Paige Wolf, President Paige Wolf Media and Public Relations

 

in this crazy world of health insurance mania, it's helpful to have someone to put things into perspective

Zola Makrauer DMD

lquoteEd is an expert in health insurance. I am a health care provider myself and I know how difficult this business can be. He is knowledgeable with all of the health insurance companies in our area. If you are looking for health insurance I would not pass up Ed for a quote he is great for single plans as well as plans for groups for business owners. Zola Makrauer DMD Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-09T07:53:06-05:00
Ed is an expert in health insurance. I am a health care provider myself and I know how difficult this business can be. He is knowledgeable with all of the health insurance companies in our area. If you are looking for health insurance I would not pass up Ed for a quote he is great for single plans as well as plans for groups for business owners. Zola Makrauer DMD

Paige Wolf Testimonial Dec 2018

Through all my insurance ups and downs through various degrees of employment, changes, marketplace changes, and medical needs, Ed and his team have kept me informed and sane through the constantly changing process. I honestly don’t know what I would do without them to call on when I am in an insurance panic! Even when they have no financial incentive, they are always there to help me! 


-Paige Wolf

Total Benefit Solutions Inc Health Insurance and Benefits
5
2019-01-07T12:00:37-05:00
Through all my insurance ups and downs through various degrees of employment, changes, marketplace changes, and medical needs, Ed and his team have kept me informed and sane through the constantly changing process. I honestly don’t know what I would do without them to call on when I am in an insurance panic! Even when they have no financial incentive, they are always there to help me!  -Paige Wolf

Tristar Lighting

lquoteYour service and responsiveness is incredible. I’ve never had a better insurance broker!

David Zarrinnia, President Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:38:35-05:00
Your service and responsiveness is incredible. I’ve never had a better insurance broker! David Zarrinnia, President

A.L. Verna & Company

lquote

We thought we had a good broker until we met Ed and the team. They helped us avoid making a mistake that would have cost us thousands more.

Thanks Ed!-Paul Verna, PresidentRquote

 
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:08:29-05:00
We thought we had a good broker until we met Ed and the team. They helped us avoid making a mistake that would have cost us thousands more. Thanks Ed!-Paul Verna, President  

Nozak Enterprises

lquote" I called with a quick question about my health insurance coverage and your answer saved me over $2600 with one call. You were right. Thanks again for the great advice! "

Jeff Gross, President Nozak Enterprises, DBA Supercuts

Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-25T18:33:50-05:00
" I called with a quick question about my health insurance coverage and your answer saved me over $2600 with one call. You were right. Thanks again for the great advice! " Jeff Gross, President Nozak Enterprises, DBA Supercuts

Angelmark Associates

lquoteThank you and your staff for getting back to me so quickly with a resolution to our problem. Yes, You guys are great!

Lisa Kruse, President Angelmark Associates

Rquote

 
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-19T09:35:32-05:00
You guys are great!

AquaReale

lquoteEd and his team promised us great service and they have delivered. Ed takes the time to answer every question one might have and makes sure we are getting the most for our money. I would highly recommend Total Benefit Solutions Inc. to any small business looking for the best health insurance plan they can get. -Laura Reale, AquaReale IncRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:06:28-05:00
Ed and his team promised us great service and they have delivered. Ed takes the time to answer every question one might have and makes sure we are getting the most for our money. I would highly recommend Total Benefit Solutions Inc. to any small business looking for the best health insurance plan they can get. -Laura Reale, AquaReale Inc

Excel Capital Funding

 lquoteI knew you were the best. Thank you very much for all your help with my benefits!

Ricky Boone, President-Excel Capital Funding LLCRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:51:33-05:00
 I knew you were the best. Thank you very much for all your help with my benefits! Ricky Boone, President-Excel Capital Funding LLC

Sales Pros 4 Hire

lquoteEspecially thank you for helping my wife and I sail through the new Affordable Care Act. You and your team made the complicated seem simple and select the plan best suited for our health insurance needs. Thanks!

Mike Hilbert, President, Sales Pros 4 HireRquote
Total Benefit Solutions Inc Health Insurance and Benefits
5
2015-02-02T21:04:03-05:00
Especially thank you for helping my wife and I sail through the new Affordable Care Act. You and your team made the complicated seem simple and select the plan best suited for our health insurance needs. Thanks! Mike Hilbert, President, Sales Pros 4 Hire

The Gannon Agency

lquote“Thanks again for the top notch service that you have provided to my office and to my customers that I have referred to you. Total Benefit Solutions is the best!”.

Steve Gannon, President , The Gannon Agency Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:54:15-05:00
"Total Benefit Solutions is the best

Perfect Move Inc

lquoteAmber and the team  have been nothing short of amazing. Each year they take the time to explain changes in my benefits and rates, and when I call with a question, I usually get an immediate answer.

Bob Simons, Vice President of Perfect Move, Inc.Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-25T18:37:43-05:00
Amber and the team  have been nothing short of amazing. Each year they take the time to explain changes in my benefits and rates, and when I call with a question, I usually get an immediate answer. Bob Simons, Vice President of Perfect Move, Inc.

Shevlin Investments

lquoteEd and my account manager make me feel like their biggest, most important client each time I call. You can’t ask for more than that!

Barry Shevlin, President Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:34:11-05:00
Ed and my account manager make me feel like their biggest, most important client each time I call. You can’t ask for more than that! Barry Shevlin, President

Terry Farber

lquoteI have relied on the expertise of Ed MacConnell and his staff for assistance in choosing the best health care plans for me and my husband for the past several years. I highly recommend Total Benefit Solutions, Inc., for your health care planning needs.

-Terry Farber, Elder Law AttorneyRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2016-07-14T18:19:34-04:00
I have relied on the expertise of Ed MacConnell and his staff for assistance in choosing the best health care plans for me and my husband for the past several years. I highly recommend Total Benefit Solutions, Inc., for your health care planning needs. -Terry Farber, Elder Law Attorney

Greater Philadelphia Abstract

lquoteEd and his team are an invaluable resource always available to answer questions/concerns.

Susan Harrison, Principal, Greater Philadelphia Abstract AgencyRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:44-05:00
Ed and his team are an invaluable resource always available to answer questions/concerns. Susan Harrison, Principal, Greater Philadelphia Abstract Agency

CBDI, Inc

lquoteEd is the most innovative and communication oriented broker that I have ever had the pleasure of working with. He has the most sophisticated software to service his client book of business, so that he doesn't miss a beat! Ed and I have worked together on many presentations and with various associations. He shares a true passion for helping clients small and large, which I do not find in many brokers. He is a dedicated member of the Board at the Lower Bucks County Chamber of Commerce, not to mention his many public service roles in Rotary, etc...I admire his ability to find time to help so many people!

Amy Murray Hyde, Account Representative, CBDI, Inc.Rquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:34-05:00
Ed is the most innovative and communication oriented broker that I have ever had the pleasure of working with. He has the most sophisticated software to service his client book of business, so that he doesn't miss a beat! Ed and I have worked together on many presentations and with various associations. He shares a true passion for helping clients small and large, which I do not find in many brokers. He is a dedicated member of the Board at the Lower Bucks County Chamber of Commerce, not to mention his many public service roles in Rotary, etc...I admire his ability to find time to help so many people! Amy Murray Hyde, Account Representative, CBDI, Inc.

Cardinal International Grooving & Grinding

lquoteYou and your staff have been nothing short of terrific in handling our medical insurance coverage, changes and renewals.

-Linda Organski, Director of Human ResourcesRquote
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:59:36-05:00
You and your staff have been nothing short of terrific in handling our medical insurance coverage, changes and renewals. -Linda Organski, Director of Human Resources

Total Child Care

lquoteI'm writing to apologize and to express my dismay and regret for switching from your firm last year. What a gargantuan mistake that was! To recount the horrors of dealing with the firm we switched to would only cause me to relive them, something I'm not willing to do (at this point). What do I have to do to get back with you guys?

Pete Altman, CEORquote

Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T21:15:08-05:00
I'm writing to apologize and to express my dismay and regret for switching from your firm last year. What a gargantuan mistake that was! To recount the horrors of dealing with the firm we switched to would only cause me to relive them, something I'm not willing to do (at this point). What do I have to do to get back with you guys? Pete Altman, CEO

Christine Taylor

lquote

I have been working with Ed and his team for a few years now and their level of professionalism as well as timeliness never fails, even when it is late into the night at times. Thank you all for making this process smooth & easy which would certainly not be the case on my ownRquote.

Christine Taylor: Self Employed

Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-06T12:43:18-05:00

Christine Taylor: Self Employed

I have been working with Ed and his team for a few years now and their level of professionalism as well as timeliness never fails, even when it is late into the night at times. Thank you all for making this process smooth & easy which would certainly not be the case on my own.

Ed and his staff were very helpful in getting me through the open enrollment process and answered my mother's questions with her Medicare enrollment. Most companies are only a phone call away, if you call during normal business hours. Ed responded to my questions and was very helpful when I sent a message over the weekend. Amazing customer service! -Fibrenew Lower Bucks


Total Benefit Solutions Inc Health Insurance and Benefits
5
2019-01-07T12:09:49-05:00
Ed and his staff were very helpful in getting me through the open enrollment process and answered my mother's questions with her Medicare enrollment. Most companies are only a phone call away, if you call during normal business hours. Ed responded to my questions and was very helpful when I sent a message over the weekend. Amazing customer service! -Fibrenew Lower Bucks

Travel Wizards

lquote