Our Team
The Total Benefit Solutions team is a dedicated group of professionals. We are trained, certified, licensed, experienced and ready for your call. Our purpose is to serve you, our client and not any insurance company or government agency. Our focus is on health insurance and benefits. We are here for you throughout the year including pre-renewal, renewal and post enrollment services. We take the job of securing coverage for you, your family or your employees seriously. Our advice is thorough and impartial and we always advocate for our clients.
Edward MacConnell, CBC, CHRS
President
Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!
Kathleen MacConnell
VP/Director of Finance and Accounting
Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions.
'We work for YOUR benefit"
Favorite QuoteJacqueline O
Benefit Specialist: Group Health & Benefits
Jackie has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with the managers and employees of our "key account clients" who typically have a larger group of employees.
Taking the FITS out of your benefits!
Favorite QuoteMaureen M
Benefit Specialist: Senior Benefits/Medicare
Maureen helps our clients who are transitioning into Medicare with supplements and ancillary coverage such as hearing, vision and dental plans. Additionally she works cloesely with them during the annual open enrollmenmt period.
"We Work for Your Benefits!
Favorite QuoteJennifer D
Benefit Specialist: Group Health & Benefits
Jennifer is an expert in the small group field and also helping transition employees off groups onto plans of their own!
If you think you can, or you can't, you are right!
Favorite QuoteKimberly L
Agency Support
Kimberly is a health insurance specialist with 15 years of experience. As agency support she helps your group account manager serve your! She's been with our firm since 2008!
Solving the Benefits Puzzle
Favorite QuotePatty K
Individual Benefit Specialist
Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2020. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team!
Dyeyanik R
Administrative Specialist
Dyeyanik first joined our team in 2021 to help support our benefit specialist CSR team and deliver better service to all of our clients!
Stephanie S
Group Account Manager
Stephanie recently came to Total Benefit Solutions, Inc through our merger with Tower Group Benefits. Stephanie is an expert on medium to large group health plans in over 6 states with over 12 years of experience!
Edward M
IT Support
Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from remote locations.
Xanthia P
Commissions Analyst
Xanthia joined our team in 2021. She has over 20 years of experience in handling commissions in and out.
Nicole S
Document Management
A good team needs to have a good document management system to make sure that all data is kept in a secure, compliant manner but is accessible when necessary. Our document management specialist Nicole handles everything from document archiving and secure scanning and transfer of information.
Joe S
Maintenance
In these times staying clean and safe are imperative to protects our team and our clients. Joe has been with us for over 10 years making sure broken things get fixed and our work environment remains clean and sanitized!
Totally Zen
Ed, Great follow up! Thanks again your service is incredible!!Stephanie Churchill, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:36:32-05:00
https://totalbenefits.net/testimonials/totally-zen/
Stephen Forbus
Ed, thanks for helping me solve the ACA puzzle. After multiple problems with the site and with the operators, you got me a bigger savings than I was able to get on my own, and saved me over $2,250! Thank you!Stephen Forbus
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:23:16-05:00
https://totalbenefits.net/testimonials/stephen-forbus/
BKZ Contractors Inc.
I found out the hard way what having the wrong coverage can truly cost. Even though I had insurance I found out later that my child’s birth was not covered and I had to pay 100% of the costs. After that I found the guys at EMA (Total Benefit Solutions Inc.) and Ed found me a plan that was not only better, the premiums were lower as well. Thanks again!Brian Zeldes, President BKZ Contractors Inc.
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:02:52-05:00
https://totalbenefits.net/testimonials/bkz-contractors-inc/
Please call Total Benefit Solutions it's free and experienced health insurance people help you 215 355 2121 ask for Maureen!
Joyce C
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-28T17:34:33-04:00
Joyce C
https://totalbenefits.net/testimonials/19529/
I am so grateful for the amazing service!
I was completely lost when looking for new health insurance. I called several brokers, and none would take the time to explain everything to me. He took his time and explained everything to me and answered every question I asked, without sounding annoyed. I am so grateful for the amazing service! I highly recommend! Franklin S
Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:21:57-05:00
Franklin S
https://totalbenefits.net/testimonials/i-am-so-grateful-for-the-amazing-service/
Prodigy Learning Center
"Hi Ed, I just wanted to let you know how great Rochelle has been with our insurance issues. She has been so helpful to me. I don’t know if people take the time to tell you when your staff is doing a great job, but I wanted to let you know. She is great!! Thanks. "Christine Viteo, R.N. Executive Director, Prodigy Learning Center Philadelphia.
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:47:16-05:00
https://totalbenefits.net/testimonials/prodigy-learning-center/
Rachael Cappella
Ed MacConnell
Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-06T12:38:58-05:00
https://totalbenefits.net/testimonials/rachael-cappella/
I was completely lost when looking for new health insurance. I called several brokers, and none would take the time to explain everything to me. (They ) took the time and explained everything to me and answered every question I asked, without sounding annoyed. I am so grateful for the amazing service! I highly recommend Total Benefit Solutions, Inc! -Ariel M.
Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:43:15-04:00
Ariel M
https://totalbenefits.net/testimonials/7925/
Bucks County Center for Independent Living
“Ed MacConnell and his team consistently provide excellent advice and customer service. He is trustworthy, organized and responsive to our needs. In addition, we get the best product and service for a reasonable price. He listens to us and comes up with solutions. I am never disappointed.”Ginny Fiorintine, Exective Director
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:01:18-05:00
https://totalbenefits.net/testimonials/bucks-county-center-for-independent-living/
S&S Sign Company
I just received a refund check today from Aetna for our Hailey’s emergency claim. Thank you and your staff for all your help in getting this matter resolved, otherwise I may have just given up!Gina Seibel, Vice President S&S Signs
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:26:57-05:00
https://totalbenefits.net/testimonials/ss-sign-company/
Solomon Bread & Rolls/Kaplan’s Bakery
I have been using Ed MacConnell & EMA Group Inc (Total Benefit Solutions Inc.) as my insurance brokers for over 20 years. I would never think of going anywhere else!Jeff Solomon-President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:35:50-05:00
https://totalbenefits.net/testimonials/solomon-bread-rollskaplans-bakery/
Pete’s Clown House Luncheonette
Ed MacConnell and his team make me feel like I’m their only customer! Whenever I need help they’re ready, willing and able. It makes it easier to focus more on keeping my restaurant profitable and smooth.Ron Bordone-President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:44:33-05:00
https://totalbenefits.net/testimonials/petes-clown-house-luncheonette/
Excel Capital Funding
I knew you were the best. Thank you very much for all your help with my benefits!Ricky Boone, President-Excel Capital Funding LLC
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:51:33-05:00
https://totalbenefits.net/testimonials/excel-capital-funding/
Christine Taylor
I have been working with Ed and his team for a few years now and their level of professionalism as well as timeliness never fails, even when it is late into the night at times. Thank you all for making this process smooth & easy which would certainly not be the case on my own
.Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-06T12:43:18-05:00
Christine Taylor: Self Employed
https://totalbenefits.net/testimonials/christine-taylor/
A.L. Verna & Company
We thought we had a good broker until we met Ed and the team. They helped us avoid making a mistake that would have cost us thousands more.
Thanks Ed!-Paul Verna, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:08:29-05:00
https://totalbenefits.net/testimonials/a-l-verna-company/
The MCG Group
I didnt think it (health insurance) was that complicated until I tried to do it myself! Thank Ed for your help and pointing us in the right direction!Steve Young, Managing Partner
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:44:52-05:00
https://totalbenefits.net/testimonials/the-mcg-group/
Sign-A-Rama-Feasterville
“Each year they shop to find me the best prices on my health insurance. And any time there has been a problem, one call to (Total Benefit Solutions Inc.) has resolved everything. Thanks!”Bob Flemming, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:35:02-05:00
https://totalbenefits.net/testimonials/sign-a-rama-feasterville/
Through all my health insurance ups and downs through various degrees of employment, changes, marketplace changes, and medical needs, Ed and his team have kept me informed and sane through the constantly changing process. I honestly don’t know what I would do without them to call on when I am in an insurance panic! Even when they have no financial incentive, they are always there to help me!
-Paige W.
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T12:00:37-05:00
https://totalbenefits.net/testimonials/9871/
Media Components
Ed MacConnell always strives to go one step ahead of the competition by providing superb customer service at his firm. His personality and friendly approach to all challenges make him stand out from other Insurance Brokers. Ed is a true networking guru and community benefactor and I would recommend his services to all of my friends and colleagues.”Denis Sinelkov-President Media Components
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T21:02:49-05:00
https://totalbenefits.net/testimonials/media-components/
Lou Grossman
Ed and his team go the extra mile for you. They truly care about your benefits ...And Ed knows more about benefit details and regulations than anyone around . He is the best-and a nice guy to boot.- Lou Grossman, President-Grossman Public RelationsTotal Benefit Solutions Inc Health Insurance and Benefits
2016-05-05T17:54:09-04:00
https://totalbenefits.net/testimonials/lou-grossman/
AquaReale
Ed and his team promised us great service and they have delivered. Ed takes the time to answer every question one might have and makes sure we are getting the most for our money. I would highly recommend Total Benefit Solutions Inc. to any small business looking for the best health insurance plan they can get. -Laura Reale, AquaReale IncTotal Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:06:28-05:00
https://totalbenefits.net/testimonials/aquareale/
Highly recommend. They took the time even when it was the busiest time of year for health insurance. They explained the details patiently to help stream the process painlessly.
-Gina D
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T11:44:48-05:00
Gina D
https://totalbenefits.net/testimonials/9869/
The staff at Total Benefit Solutions are knowledgeable and helpful. They've been a great partner to help me navigate health insurance for my senior mother. Anytime I've had a question or concern, Ed has been there to consult with and offer advice.
I highly recommend them! -Deb H
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:08:47-05:00
Deb H
https://totalbenefits.net/testimonials/9884/
I was referred to this firm by a friend and they are the best of the best. I started working with Patty who was excellent in navigating me through a family health insurance plan. Now it’s time to build a group health plan for my business and working with Ed who spared a lot of time with me to get grounded on what to expect. These guys know premier customer service. Highly recommend this gem of a company! Jason
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-27T18:19:28-04:00
Jason W
https://totalbenefits.net/testimonials/19515/
Uncle Bill’s Country Market
Coming from a lifetime of employment I had no idea what was involved in setting up our new business, or our new insurance plans. Ed took the time to help us understand and make a choice. He even helped me get the business set up with referrals to valuable resources. Thanks Ed!– Bill Smith, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:39:44-05:00
https://totalbenefits.net/testimonials/uncle-bills-country-market/
We have used and have referred many of our clients to Ed MacConnell and his team at Total Benefit Solutions. In the complicated health insurance market of today’s world Ed makes selecting and managing health insurance as simple as possible. Time and time again, Total Benefit Solutions has been able to find cost effective quality health insurance for us and our clients. I highly recommend Total Benefit Solutions for all your health insurance needs.Joseph Pintimalli CPP
Presient
Simplifi Payroll & HR
Total Benefit Solutions Inc Health Insurance and Benefits
2017-04-13T12:03:33-04:00
Joseph P
https://totalbenefits.net/testimonials/4927/
Travel Authority
Ed, you and your team have done it once again. Thanks for taking the time to come onsite and meet with us and our staff to help us understand the new HRA benefit. As always you have gone above and beyond the call. Thank you!
Barry Gerber, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:40:34-05:00
https://totalbenefits.net/testimonials/travel-authority/
Ed and his team at Total Benefit Solutions have really helped me through a difficult time with health insurance. Thanks to them, I have short term health insurance to hold me over until my job search is successful.
-Chris M President (CGM Systems)
Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:37:36-04:00
Chris M
https://totalbenefits.net/testimonials/7922/
Grossman Public Relations
As the principal in a small firm, nothing can drain me of productive time then handling our insurance renewal each year. But since 2002 we have worked closely with the (Total Benefit Solutions Inc.) who have brought a dedication to the task I had not previously seen. In fact, because of following your advice, I was able to get the top notch specialty medical care I required, where I wanted it and when I needed it most. I can’t thank you enough!Lou Grossman-President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:49:33-05:00
https://totalbenefits.net/testimonials/grossman-public-relations/
Coburn Myers Fastening Systems
This was an excellent interview (http://www.moneychattoday.com ) and Ed clearly demonstrated his knowledge on the issues. I am glad we chose you as our broker.Ted Harp, Controller
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:57:44-05:00
https://totalbenefits.net/testimonials/coburn-myers-fastening-systems/
Many thanks to Maureen at Total Benefit Solutions, Inc for her patience, professionalism and thoroughness--she made the somewhat scary process of getting a Medicare supplement for my husband and me so much easier and less stressful!
Renie C
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-28T17:39:26-04:00
Renie C
https://totalbenefits.net/testimonials/19531/
Cardinal International Grooving & Grinding
You and your staff have been nothing short of terrific in handling our medical insurance coverage, changes and renewals.-Linda Organski, Director of Human Resources
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:59:36-05:00
https://totalbenefits.net/testimonials/cardinal-international-grooving-grinding/
Associated Printing & Graphics
Ed is our medical benefits insurance agent. Ed and his staff have provided terrific service and cost effective options year after year. He really cares about providing the best coverage for his clientele. I highly recommend the Total Benefit Solutions, Inc. for all your group medical insurance needs! Don Rubin-President of Associated Printing & Graphics Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T13:47:26-05:00
https://totalbenefits.net/testimonials/associated-printing-graphics/
Webucast
Ed is always quick to return a phone call. His company provides great service and has saved me thousands of dollars throughout the years. Thanks Ed!Igor Bogdanov, Principal, Webucast
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:50-05:00
https://totalbenefits.net/testimonials/webucast/
American Dream Financing
I have worked with Ed and (Total Benefit Solutions) EMA Benefits many times in the past. Ed and his office staff give GREAT service and always provide great rates. I have also referred many friends and family to Ed and EMA and those referrals were always taken care of and happy after they signed up. If your ever looking for insurance, think of them!Brett Stern, Principal-American Dream Financing
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:54-05:00
https://totalbenefits.net/testimonials/american-dream-financing/
Total Benefit Solutions Inc Health Insurance and Benefits
2022-02-06T17:15:35-05:00
https://totalbenefits.net/testimonials/21356/
Terry Farber
I have relied on the expertise of Ed MacConnell and his staff for assistance in choosing the best health care plans for me and my husband for the past several years. I highly recommend Total Benefit Solutions, Inc., for your health care planning needs.-Terry Farber, Elder Law Attorney
Total Benefit Solutions Inc Health Insurance and Benefits
2016-07-14T18:19:34-04:00
https://totalbenefits.net/testimonials/terry-farber/
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T11:57:50-05:00
https://totalbenefits.net/testimonials/9870/
They really know what they are doing
They really know what they are doing with Medicare health insurance and will take great care of you!
Carol W
Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:11:31-05:00
Carol W
https://totalbenefits.net/testimonials/6287/
Damar Communications
When I needed to offer health benefits options, Total Benefit Solutions was there with a list of options and explanations that made what seemed like a daunting myriad of choices into a simple process. Thanks Ed!”Dave Margolis, President Damar Communications:
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:56:29-05:00
https://totalbenefits.net/testimonials/damar-communications/
I’ve been working with Total Benefits Solutions for many years now. Every year they run the numbers for comparison of the prescription plans available to supplement my Medicare plan. She does a fantastic job, even recommending plans that don’t work with brokers (no commission to them). (they) found health care plans for me before I went on Medicare as well. Do yourself a favor. Call them. You will be glad you did! -Brenda M
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-27T18:15:41-04:00
Brenda M
https://totalbenefits.net/testimonials/19514/
Riverside Physical Therapy
I strongly recommend the team at Total Benefit Solutions Inc. for handling your health insurance and benefits. I’d never switch!Joe Tomasetti, President Riverside Physical Therapy
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:43:27-05:00
https://totalbenefits.net/testimonials/riverside-physical-therapy/
Ace Childcare
“Ed is not only knowledgable about what he does, he educates his clients along the way.When starting my first company Ed was there from beginning to end. Ed is a valued business associate and friend. When you hire Ed he becomes your partner every step of the way!”David Ozeroff, President Ace Childcare Inc.
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:21:15-05:00
https://totalbenefits.net/testimonials/ace-childcare/
"Kim went above and beyond in helping find a new individual medical insurance plan for me. We met in person to go over all the questions I had about the different types of plans and how they worked. I felt really taken care of."
-Margaret F.
Total Benefit Solutions Inc Health Insurance and Benefits
2018-07-31T12:50:58-04:00
Margaret F
https://totalbenefits.net/testimonials/8342/
Greenwood Financial Services
I use Ed MacConnell for my company's health insurance needs and for my group short term disability policies. He is a true expert and has saved me large sums of money on my premiums!-Bob Lankin, Branch Manager at Greenwood Financial Services of Raymond James Financial
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-27T13:37:43-05:00
https://totalbenefits.net/testimonials/bob-lankin/
The Gannon Agency
“Thanks again for the top notch service that you have provided to my office and to my customers that I have referred to you. Total Benefit Solutions is the best!”.Steve Gannon, President , The Gannon Agency
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:54:15-05:00
https://totalbenefits.net/testimonials/the-gannon-agency/
Tom & Geri’s World Travel
Even though I have a very small company (Total Benefit Solutions Inc.) takes the time each year to review everything and help me make a decision that benefits our firm.Tom Mellon, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:41:58-05:00
https://totalbenefits.net/testimonials/tom-geris-world-travel/
J
Jennifer helped me figure out the best health insurance options and made the whole process easy and effortless. Thank you!
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:11:24-05:00
Orly
https://totalbenefits.net/testimonials/9885/
LTW Gentec
Your team and your approach to service are the best! Thank you for helping us every year with our benefit programs!-Matt Deeter, President LTW Gentec
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-25T18:26:29-05:00
https://totalbenefits.net/testimonials/ltw-gentec/
David Fiebert Inc
We have been working with (Total Benefit Solutions Inc.) since we decided to start our own company benefit plan. Ed and his team took the time to answer each question along the way, and advised us about the challenges even before they happened. The support provided to us was invaluable in many aspects of running our company, not just getting the benefits installed. In retrospect I cannot imagine how any small business could complete the process on their own without creating more problems for themselves. It could have been an enormous headache, but instead it was smooth from beginning to end. Thanks!-David Fiebert, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:55:24-05:00
https://totalbenefits.net/testimonials/david-fiebert-inc/
CBDI, Inc
Ed is the most innovative and communication oriented broker that I have ever had the pleasure of working with. He has the most sophisticated software to service his client book of business, so that he doesn't miss a beat! Ed and I have worked together on many presentations and with various associations. He shares a true passion for helping clients small and large, which I do not find in many brokers. He is a dedicated member of the Board at the Lower Bucks County Chamber of Commerce, not to mention his many public service roles in Rotary, etc...I admire his ability to find time to help so many people!Amy Murray Hyde, Account Representative, CBDI, Inc.
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:34-05:00
https://totalbenefits.net/testimonials/cbdi-inc/
Tristar Lighting
Your service and responsiveness is incredible. I’ve never had a better insurance broker!David Zarrinnia, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:38:35-05:00
https://totalbenefits.net/testimonials/tristar-lighting/
Ed and his staff were very helpful in getting me through the open enrollment process and answered my mother's questions with her Medicare enrollment. Most companies are only a phone call away, if you call during normal business hours. Ed responded to my questions and was very helpful when I sent a message over the weekend. Amazing customer service! -Fibrenew Lower Bucks
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T12:09:49-05:00
Fibrenew
https://totalbenefits.net/testimonials/9873/
" I called with a quick question about my health insurance coverage and your answer saved me over $2600 with one call. You were right. Thanks again for the great advice! "
Jeff G, President Nozak Enterprises, DBA Supercuts
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-25T18:33:50-05:00
https://totalbenefits.net/testimonials/nozak-enterprises/
Highly recommend Total Benefit Solutions... unbelievable great service
David M
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-28T17:31:47-04:00
David M
https://totalbenefits.net/testimonials/19528/
Beth Sholom Congregation