Our Team
The Total Benefit Solutions team is a dedicated group of professionals. We are trained, certified, licensed, experienced and ready for your call. Our purpose is to serve you, our client and not any insurance company or government agency. Our focus is on health insurance and benefits. We are here for you throughout the year including pre-renewal, renewal and post enrollment services. We take the job of securing coverage for you, your family or your employees seriously. Our advice is thorough and impartial and we always advocate for our clients.
Edward MacConnell, CBC, CHRS
President
Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!
ED MacConnell
Kathleen MacConnell
VP/Director of Finance and Accounting
Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions. She too learned the business by advocating for her child.
'We work for YOUR benefit"
Favorite QuoteJacqueline M
Benefit Specialist: Group Health & Benefits
Jacqueline has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with the managers and employees of our "key account clients" who typically have a larger group of employees. Jackie is married to her husband Sean and they have 3 children at home!
Taking the FITS out of your benefits!
Favorite QuoteMaureen M
Benefit Specialist: Senior Benefits/Medicare
Maureen helps our clients who are transitioning into Medicare with supplements and ancillary coverage such as hearing, vision and dental plans. Additionally she works closely with them during the annual open enrollment period. Maureen has been doing Medicare supplements and prescription drug plans for over 12 years! Maureen is married to her husband John with 2 children,.
"We Work for Your Benefits!
Favorite QuoteJennifer D
Benefit Specialist: Small Group Health & Benefits
Jennifer is an expert in the small group field and also helping transition employees off groups onto plans of their own! Jennifer has been with us since 2017 and is also fluent in Spanish. Jennifer is currently attending Thomas Jefferson University studying healthcare administration. She has a toddler son at home.
If you think you can, or you can't, you are right!
Favorite QuoteCayla W
Administrative Support Specialist
Cayla is the smiling face at our front desk who joined our team in 2022 to help support our benefit specialist CSR team and deliver better service to all of our clients! Cayla is the person to most likely answer your call and will make sure you get to the right person at the right time!
Patty K
Benefit Specialist: Individual and ACA Benefits
Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2020. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team! She's an expert on exchange enrollments especially Pennie and get Covered NJ health insurance exchanges.
Stephanie S
Group Account Manager
Stephanie came to Total Benefit Solutions, Inc in 2021 through our acquisition of Tower Group Benefits of Voorhees NJ. Stephanie is an expert on medium to large group health insurance plans in over 6 states with over 20 years of experience!
Edward J
IT Support
Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from multiple remote locations.
Samantha S
Commissions Analyst
Samantha joined the team in 2019 and continues to keep our commissions in and out in order! She's a whiz at excel spreadsheets. Samantha graduated Magna Cum Laude from San Diego State.
Sasha K
Administrative Assistant/Document Specialist
Sasha is our newest team member. She helps support the team where needed and she is fluent in the Russian and Ukrainian languages so she is our on site interpreter when necessary!
Joe S
Maintenance Manager
Joe keeps our office clean and safe for our staff and visitors.
I've been getting my health insurance through Ed at Total Benefit Solutions and his team for the past few years. It has always been a great experience. I had the pleasure of speaking to Jennifer this evening to renew my coverage. I'm very appreciative of her advice and help. She made it very easy. -Reita B
Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:45:52-04:00
Reita B
https://totalbenefits.net/testimonials/7927/
Terry Farber
I have relied on the expertise of Ed MacConnell and his staff for assistance in choosing the best health care plans for me and my husband for the past several years. I highly recommend Total Benefit Solutions, Inc., for your health care planning needs.-Terry Farber, Elder Law Attorney
Total Benefit Solutions Inc Health Insurance and Benefits
2016-07-14T18:19:34-04:00
https://totalbenefits.net/testimonials/terry-farber/
I’ve been working with Total Benefits Solutions for many years now. Every year they run the numbers for comparison of the prescription plans available to supplement my Medicare plan. She does a fantastic job, even recommending plans that don’t work with brokers (no commission to them). (they) found health care plans for me before I went on Medicare as well. Do yourself a favor. Call them. You will be glad you did! -Brenda M
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-27T18:15:41-04:00
Brenda M
https://totalbenefits.net/testimonials/19514/
The Gannon Agency
“Thanks again for the top notch service that you have provided to my office and to my customers that I have referred to you. Total Benefit Solutions is the best!”.Steve Gannon, President , The Gannon Agency
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:54:15-05:00
https://totalbenefits.net/testimonials/the-gannon-agency/
Solomon Bread & Rolls/Kaplan’s Bakery
I have been using Ed MacConnell & EMA Group Inc (Total Benefit Solutions Inc.) as my insurance brokers for over 20 years. I would never think of going anywhere else!Jeff Solomon-President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:35:50-05:00
https://totalbenefits.net/testimonials/solomon-bread-rollskaplans-bakery/
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T11:57:50-05:00
https://totalbenefits.net/testimonials/9870/
Total Child Care
I'm writing to apologize and to express my dismay and regret for switching from your firm last year. What a gargantuan mistake that was! To recount the horrors of dealing with the firm we switched to would only cause me to relive them, something I'm not willing to do (at this point). What do I have to do to get back with you guys? Pete Altman, CEO
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T21:15:08-05:00
https://totalbenefits.net/testimonials/total-child-care/
Christine Taylor
I have been working with Ed and his team for a few years now and their level of professionalism as well as timeliness never fails, even when it is late into the night at times. Thank you all for making this process smooth & easy which would certainly not be the case on my own
.Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-06T12:43:18-05:00
Christine Taylor: Self Employed
https://totalbenefits.net/testimonials/christine-taylor/
Greater Philadelphia Abstract
Ed and his team are an invaluable resource always available to answer questions/concerns.Susan Harrison, Principal, Greater Philadelphia Abstract Agency
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:44-05:00
https://totalbenefits.net/testimonials/greater-philadelphia-abstract/
Helped our family with all the switching around, so we where never without health insurance benefits or lacked in care.
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:05:55-05:00
Molly K
https://totalbenefits.net/testimonials/9882/
They really know what they are doing
They really know what they are doing with Medicare health insurance and will take great care of you!
Carol W
Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:11:31-05:00
Carol W
https://totalbenefits.net/testimonials/6287/
Thank you and your staff for getting back to me so quickly with a resolution to our problem. Yes, You guys are great!Lisa K, President Angelmark Associates
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-19T09:35:32-05:00
https://totalbenefits.net/testimonials/angelmark-associates/
Shevlin Investments
Ed and my account manager make me feel like their biggest, most important client each time I call. You can’t ask for more than that!Barry Shevlin, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:34:11-05:00
https://totalbenefits.net/testimonials/shevlin-investments/
There aren’t enough words to describe how amazing Ed and Patty are. Not only are they wonderful people, they are amazing insurance agents.-MollyThomas
Total Benefit Solutions Inc Health Insurance and Benefits
2022-02-06T17:13:26-05:00
https://totalbenefits.net/testimonials/21355/
Over the years Ed and his crew at Total Benefit Solutions have gone over and above the call of duty to assist me with my health insurance needs. They have perfect amount of patience needed to help healthcare novices like me. I highly recommend Total Benefits. Don’t delay! Call today! -Amy H.
Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:40:21-04:00
Amy H
https://totalbenefits.net/testimonials/7924/
Totally Zen
Ed, Great follow up! Thanks again your service is incredible!!Stephanie Churchill, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:36:32-05:00
https://totalbenefits.net/testimonials/totally-zen/
American Dream Financing
I have worked with Ed and (Total Benefit Solutions) EMA Benefits many times in the past. Ed and his office staff give GREAT service and always provide great rates. I have also referred many friends and family to Ed and EMA and those referrals were always taken care of and happy after they signed up. If your ever looking for insurance, think of them!Brett Stern, Principal-American Dream Financing
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:54-05:00
https://totalbenefits.net/testimonials/american-dream-financing/
Please call Total Benefit Solutions it's free and experienced health insurance people help you 215 355 2121 ask for Maureen!
Joyce C
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-28T17:34:33-04:00
Joyce C
https://totalbenefits.net/testimonials/19529/
Ed and his staff were very helpful in getting me through the open enrollment process and answered my mother's questions with her Medicare enrollment. Most companies are only a phone call away, if you call during normal business hours. Ed responded to my questions and was very helpful when I sent a message over the weekend. Amazing customer service! -Fibrenew Lower Bucks
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T12:09:49-05:00
Fibrenew
https://totalbenefits.net/testimonials/9873/
AquaReale
Ed and his team promised us great service and they have delivered. Ed takes the time to answer every question one might have and makes sure we are getting the most for our money. I would highly recommend Total Benefit Solutions Inc. to any small business looking for the best health insurance plan they can get. -Laura Reale, AquaReale IncTotal Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:06:28-05:00
https://totalbenefits.net/testimonials/aquareale/
Zola Makrauer DMD
Ed is an expert in health insurance. I am a health care provider myself and I know how difficult this business can be. He is knowledgeable with all of the health insurance companies in our area. If you are looking for health insurance I would not pass up Ed for a quote he is great for single plans as well as plans for groups for business owners. Zola Makrauer DMD Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-09T07:53:06-05:00
https://totalbenefits.net/testimonials/zola-makrauer-dmd/
Ed and his team at Total Benefit Solutions have really helped me through a difficult time with health insurance. Thanks to them, I have short term health insurance to hold me over until my job search is successful.
-Chris M President (CGM Systems)
Total Benefit Solutions Inc Health Insurance and Benefits
2018-05-29T09:37:36-04:00
Chris M
https://totalbenefits.net/testimonials/7922/
Ed and his team have been great with finding us the right health insurance plans at the right price. He is always available to answer questions and works with us to achieve our goals. -Adam F
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:15:39-05:00
Adam F
https://totalbenefits.net/testimonials/9886/
Tom & Geri’s World Travel
Even though I have a very small company (Total Benefit Solutions Inc.) takes the time each year to review everything and help me make a decision that benefits our firm.Tom Mellon, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:41:58-05:00
https://totalbenefits.net/testimonials/tom-geris-world-travel/
Kris Kreisher
We are very happy with George's plan - do we need to do anything to renew? Thank you very much for all your help!! I am so glad I found you a couple of years ago!!!! 🙂 
-Kris Kreisher
Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-26T18:37:55-05:00
https://totalbenefits.net/testimonials/kris-kreisher/
S&S Sign Company
I just received a refund check today from Aetna for our Hailey’s emergency claim. Thank you and your staff for all your help in getting this matter resolved, otherwise I may have just given up!Gina Seibel, Vice President S&S Signs
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:26:57-05:00
https://totalbenefits.net/testimonials/ss-sign-company/
Ed and his team put up with all my health insurance panic and drama! In this crazy world of health insurance mania, it's helpful to have someone to put things into perspective - and find you coverage you can live with.
Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:25:42-05:00
https://totalbenefits.net/testimonials/in-this-crazy-world-of-health-insurance-mania-its-helpful-to-have-someone-to-put-things-into-perspective/
A.L. Verna & Company
We thought we had a good broker until we met Ed and the team. They helped us avoid making a mistake that would have cost us thousands more.
Thanks Ed!-Paul Verna, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:08:29-05:00
https://totalbenefits.net/testimonials/a-l-verna-company/
Many thanks to Maureen at Total Benefit Solutions, Inc for her patience, professionalism and thoroughness--she made the somewhat scary process of getting a Medicare supplement for my husband and me so much easier and less stressful!
Renie C
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-28T17:39:26-04:00
Renie C
https://totalbenefits.net/testimonials/19531/
Excel Capital Funding
I knew you were the best. Thank you very much for all your help with my benefits!Ricky Boone, President-Excel Capital Funding LLC
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:51:33-05:00
https://totalbenefits.net/testimonials/excel-capital-funding/
Caddick Construction
I endorse Ed MacConnell and (Total Benefit Solutions, Inc.) as our insurance broker and encourage you to speak with them about your own benefits. Ed has been handling ours for over ten years now and they always have a creative solution to anything our insurer throws our way!David Caddick, President of Caddick Construction
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:00:30-05:00
https://totalbenefits.net/testimonials/caddick-construction/
J
Jennifer helped me figure out the best health insurance options and made the whole process easy and effortless. Thank you!
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:11:24-05:00
Orly
https://totalbenefits.net/testimonials/9885/
Art 4 Business
"Since Ed and his team at started handling our account, we have saved money each year, and help is only a quick phone call away."Heather Gibson, COO, Art 4 Business Inc
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-19T09:46:49-05:00
https://totalbenefits.net/testimonials/art-4-business/
The staff at Total Benefit Solutions are knowledgeable and helpful. They've been a great partner to help me navigate health insurance for my senior mother. Anytime I've had a question or concern, Ed has been there to consult with and offer advice.
I highly recommend them! -Deb H
Total Benefit Solutions Inc Health Insurance and Benefits
2019-01-07T13:08:47-05:00
Deb H
https://totalbenefits.net/testimonials/9884/
over and above the call of duty
Over the years Ed and his crew have gone over and above the call of duty to assist me with my health insurance needs. They have perfect amount of patience needed to help healthcare novices like me. I highly recommend Total Benefits. Don’t delay! Call today!
Total Benefit Solutions Inc Health Insurance and Benefits
2017-12-31T09:14:39-05:00
Amy H
https://totalbenefits.net/testimonials/over-and-above-the-call-of-duty/
Bruce McIntyre
Ed, and his group, is perhaps the most knowledgeable in PA for healthcare. Note that while Ed has major misgivings with ACA, he has taken the time to read the legislation, and to understand it's implications, and to provide advice to his customers based on reality, not some right or left wing fantasy. If you want actual information on healthcare, talk to Ed and his group.-Bruce McIntyreTotal Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:24:16-05:00
https://totalbenefits.net/testimonials/bruce-mcintyre/
Webucast
Ed is always quick to return a phone call. His company provides great service and has saved me thousands of dollars throughout the years. Thanks Ed!Igor Bogdanov, Principal, Webucast
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:00:50-05:00
https://totalbenefits.net/testimonials/webucast/
David Fiebert Inc
We have been working with (Total Benefit Solutions Inc.) since we decided to start our own company benefit plan. Ed and his team took the time to answer each question along the way, and advised us about the challenges even before they happened. The support provided to us was invaluable in many aspects of running our company, not just getting the benefits installed. In retrospect I cannot imagine how any small business could complete the process on their own without creating more problems for themselves. It could have been an enormous headache, but instead it was smooth from beginning to end. Thanks!-David Fiebert, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:55:24-05:00
https://totalbenefits.net/testimonials/david-fiebert-inc/
Beth Sholom Congregation
"Ed takes the time each year to review our current plans, our goals for the future evaluate our options and explain all of the choices thoroughly.Harvey Friedrich, Executive Director, Beth Sholom Congregation
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:04:53-05:00
https://totalbenefits.net/testimonials/beth-sholom-congregation/
Bucks County Center for Independent Living
“Ed MacConnell and his team consistently provide excellent advice and customer service. He is trustworthy, organized and responsive to our needs. In addition, we get the best product and service for a reasonable price. He listens to us and comes up with solutions. I am never disappointed.”Ginny Fiorintine, Exective Director
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:01:18-05:00
https://totalbenefits.net/testimonials/bucks-county-center-for-independent-living/
Tristar Lighting
Your service and responsiveness is incredible. I’ve never had a better insurance broker!David Zarrinnia, President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:38:35-05:00
https://totalbenefits.net/testimonials/tristar-lighting/
Coburn Myers Fastening Systems
This was an excellent interview (http://www.moneychattoday.com ) and Ed clearly demonstrated his knowledge on the issues. I am glad we chose you as our broker.Ted Harp, Controller
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:57:44-05:00
https://totalbenefits.net/testimonials/coburn-myers-fastening-systems/
Dr Franklin Strong
Thank you for you great assistance and explanations through this insurance maze for Nancy and I….click here to read the letter from Dr Strong
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:53:00-05:00
https://totalbenefits.net/testimonials/dr-franklin-strong/
Greenwood Financial Services
I use Ed MacConnell for my company's health insurance needs and for my group short term disability policies. He is a true expert and has saved me large sums of money on my premiums!-Bob Lankin, Branch Manager at Greenwood Financial Services of Raymond James Financial
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-27T13:37:43-05:00
https://totalbenefits.net/testimonials/bob-lankin/
Bucks County Women’s Healthcare
Our ten employee medical practice had a large well known insurance broker for years. We always assumed we were receiving the best service. Total Benefit Solutions Inc. came in and left no stone unturned in their evaluation. The savings they provided was equal to 50% of what we were previously paying. In addition we wound up with better medical and dental plans and an overall enhanced benefit program. We couldn’t be more thrilled with the services of Total Benefit Solutions, Inc. Thanks Ed!”-Carmela Gabrieli Controller, Bucks County Women's Healthcare
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-24T20:23:05-05:00
https://totalbenefits.net/testimonials/bucks-county-womens-healthcare/
Sales Pros 4 Hire
Especially thank you for helping my wife and I sail through the new Affordable Care Act. You and your team made the complicated seem simple and select the plan best suited for our health insurance needs. Thanks!Mike Hilbert, President, Sales Pros 4 Hire
Total Benefit Solutions Inc Health Insurance and Benefits
2015-02-02T21:04:03-05:00
https://totalbenefits.net/testimonials/sales-pros-4-hire/
Rachael Cappella
Ed MacConnell
Total Benefit Solutions Inc Health Insurance and Benefits
2016-02-06T12:38:58-05:00
https://totalbenefits.net/testimonials/rachael-cappella/
Bryan Perchick
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T10:07:47-05:00
-Bryan Perchick
https://totalbenefits.net/testimonials/bryan-perchick/
Lou Grossman
Ed and his team go the extra mile for you. They truly care about your benefits ...And Ed knows more about benefit details and regulations than anyone around . He is the best-and a nice guy to boot.- Lou Grossman, President-Grossman Public RelationsTotal Benefit Solutions Inc Health Insurance and Benefits
2016-05-05T17:54:09-04:00
https://totalbenefits.net/testimonials/lou-grossman/
Damar Communications
When I needed to offer health benefits options, Total Benefit Solutions was there with a list of options and explanations that made what seemed like a daunting myriad of choices into a simple process. Thanks Ed!”Dave Margolis, President Damar Communications:
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:56:29-05:00
https://totalbenefits.net/testimonials/damar-communications/
"Kim went above and beyond in helping find a new individual medical insurance plan for me. We met in person to go over all the questions I had about the different types of plans and how they worked. I felt really taken care of."
-Margaret F.
Total Benefit Solutions Inc Health Insurance and Benefits
2018-07-31T12:50:58-04:00
Margaret F
https://totalbenefits.net/testimonials/8342/
Pete’s Clown House Luncheonette
Ed MacConnell and his team make me feel like I’m their only customer! Whenever I need help they’re ready, willing and able. It makes it easier to focus more on keeping my restaurant profitable and smooth.Ron Bordone-President
Total Benefit Solutions Inc Health Insurance and Benefits
2015-01-26T09:44:33-05:00
https://totalbenefits.net/testimonials/petes-clown-house-luncheonette/
I was referred to this firm by a friend and they are the best of the best. I started working with Patty who was excellent in navigating me through a family health insurance plan. Now it’s time to build a group health plan for my business and working with Ed who spared a lot of time with me to get grounded on what to expect. These guys know premier customer service. Highly recommend this gem of a company! Jason
Total Benefit Solutions Inc Health Insurance and Benefits
2021-10-27T18:19:28-04:00
Jason W
https://totalbenefits.net/testimonials/19515/
Netstride Internet Solutions
The daunting landscape of health insurance is difficult for any business owner or individual to navigate. Ed and his team make the process really easy. We’ve been with Total Benefit Solutions Inc. for many years, and we recently decided to switch our plans. Both Ed and Amber spent time walking us through the various options, including the pros and cons of each plan and answered countless questions. Their patient guidance allowed us to pick a plan that we feel best meets the needs of our business and employees.Gregory Tarallo, President Netstride Internet Solutions