I have been using this office for quite a number of years for my individual medical insurance. I recently "graduated" to Medicare and quite frankly, I was dreading it. What I was reading online was more confusing than not. Maureen is a true gem! She is professional, takes the time and care to discuss the options, and the ease in her delivery was so easy to understand. And, she gets back to you quickly. I never had to wait more than a day to hear back from her.   Dee K