Picture this: One of your employees gets a diagnosis, jaw tumor, severe infection requiring hospitalization, or a traumatic injury that shatters three teeth and damages the bone. The oral surgeon says surgery is medically necessary. Your employee submits the claim. And then the insurance carrier sends back a denial letter with some version of "dental procedures aren't covered under your medical plan." At Total Benefit Solutions, that's where the real work begins. Because we don't accept "no" when "no" means your employee is stuck with a $15,000 bill for a surgery that should have been covered. The Dental Coverage Shell Game Insurance carriers have perfected the art of passing the… Read More
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