The Total Benefit Solutions, Inc team is here to help and support our clients. We are a group of dedicated professionals with the experience, skills and expertise to advocate for you be it during enrollment, renewal or resolving an issue with a claim or an invoice. We are here for YOU!

Edward MacConnell, CBC, CHRS
Ed MacConnell learned the health insurance business by advocating for his daughter who was denied a life saving liver transplant by his insurer! Now officially in the business since 1995 he and his team have been advocating on behalf of their clients for over 25 years!
Ed MacConnell
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Kathleen MacConnell
VP/Director of Finance and Accounting
Kathleen joined the firm in 2002 after running her own successful commercial cleaning business. She handles all of the accounting responsibilities including licensing and commissions. She too learned the business by advocating for her child.
'We work for YOUR benefit"
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Jennifer D
Benefit Specialist: Small Group Health & Benefits
Jennifer is an expert in the small group field and also helping transition employees off groups onto plans of their own! Jennifer has been with us since 2017 and is also fluent in Spanish. Jennifer is currently attending Thomas Jefferson University studying healthcare administration. She has a toddler son at home.
If you think you can, or you can't, you are right!
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Stephanie S
Group Account Manager
Stephanie came to Total Benefit Solutions, Inc in 2021 through our acquisition of Tower Group Benefits of Voorhees NJ. Stephanie is an expert on medium to large group health insurance plans in over 6 states with over 20 years of experience!
Jacqueline M
Benefit Specialist: Senior Health & Benefits
"Jackie "has been with Total Benefit Solutions Inc since 2017 and is responsive and caring. She works closely with our senior clients most of who are on Medicare. But with 5 years of experience in group benefits she understands the relation between Medicare and employer insurance plans. Jackie is married to her husband Sean and they have 3 children at home!
Taking the FITS out of your benefits!
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Patty K
Benefit Specialist: Individual and ACA Benefits
Five years experience in the benefits business is Patty's background before joining Total Benefit Solutions in 2019. Licensed in over 6 states, her super power is translating health insurance terms into English that everyday people can understand. She is a great addition to our team! She's an expert on exchange enrollments especially Pennie and get Covered NJ health insurance exchanges.
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Wendy L
Individual Account Manager
Wendy, our Individual Account Manager, is our go-to for getting things done, thanks to her extensive experience and ability to handle a wide range of tasks. Wendy's impressive skills, combined with a Summa Cum Laude degree in healthcare administration from Pierce College, make her a dependable and capable partner in managing responsibilities and navigating account management complexities.
Samantha S
Commissions Analyst
Samantha joined the team in 2019 and continues to keep our commissions in and out in order! She's a whiz at excel spreadsheets. Samantha graduated Magna Cum Laude from San Diego State.
Edward J
IT Support
Ed came on board at Total Benefit Solutions in 2019 to administer our back end technology and data. Without his expertise and support we would have had a hard time getting through the Covid 19 shutdowns but instead we worked right through delivering seamless client support from multiple remote locations.
Mira B
Receptionist / Administrative
Mira is the newest member of the team! Her smiling face is always at the front door ready to welcome and greet everyone who visits Total Benefit Solutions Inc
Joseph S
Keeping our workplace clean and sanitary, Joe keeps everything in clean and working order