Ed MacConnell


October 25th: Independence Blue Cross Member Renewal Letter details

Due to the subsidy disruption in some counties, Independence will be sending renewal notices in 2 waves.

On October 25th 2018:
• Members who do not receive a subsidy will receive their renewal notices for 2019. The notice will include benefit and premium updates for 2019 and provide a personalized URL for a website that enables them to renew plans as-is (EZ Button), or make a change to their current plan.
• Members who have a subsidy will receive a letter advising that Independence is waiting for more information from the federal government regarding their subsidy dollars. Upon receipt of this information, the renewal notices will be sent. Members do not need to wait for their renewal letter to determine their new subsidy.  We can update your subsidy applications through ibx4you  starting November 1.
• Upon receipt of subsidy information members will be sent their renewal notice, including benefit, premium, and subsidy updates, plan options, as well as a personalized URL (EZ button) for confirming enrollment in their same plan for 2019.

The renewal notices will direct members to contact their broker for assistance. Please contact your Total
Benefit Solutions account manager at (215)355-2121 if you have any further questions or if you would like to schedule your annual review, especially if you are currently receiving a subsidy.

Please note: We do NOT have the plan details or the rates at  this time and do not expect to have
them before October 25th, 2018.

[testimonial_rotator id=”2521″]