Cigna Healthcare Medicare is currently in negotiations with Orlando Health in Florida. The outcome of these talks will determine if Orlando Health remains in the Cigna network.

If an agreement isn’t reached, Orlando Health will exit the network on March 1, 2024. Customers will receive letters soon, detailing the change and their new assigned Primary Care Provider (PCP).

For inquiries or to choose a different in-network PCP, affected customers can call Cigna Healthcare Medicare at 1-800-668-3813. The company reassures customers that their team is ready to assist, and any updates will be communicated promptly.

As a reminder, you can search the online provider directory to find the most recent provider listings in your area.

We are dedicated to providing exceptional service, so please do not hesitate to contact our dedicated Total Benefit Solutions health insurance specialists at (215)-355-2121 or fill out the contact form below. We are available to answer any questions or address any concerns you may have.